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Sabemos que lo conoce... Pero según el mítico Larousse, es \"el conjunto de trabajos de mantenimiento, reparación o reequipamiento realizados durante la explotación de un pozo petrolífero\".
Bueno, ya habrán entendido que Larousse se está haciendo viejo, Kustee es todo lo contrario del petróleo, Kustee tiene un enfoque ecológico.
En definitiva, es el simple hecho de recuperar un producto que ya ha sido utilizado por un antiguo propietario, probarlo, optimizarlo y certificar que es 200% funcional para su mayor disfrute.
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En esta etapa, nuestros equipos reciben los productos en nuestros talleres y comienzan el proceso de clasificación para saber si los aparatos son reutilizables. El objetivo del proceso de clasificación es determinar si los productos son adecuados para que sean 100% funcionales en primer lugar. Durante el proceso de clasificación, comprobaremos si el dispositivo está desbloqueado y, sobre todo, si no está en la lista negra (denunciado como robado, bloqueado o falsificado).
Si los productos no se pueden renovar, se entregarán a nuestro Partner de recuperación DEEE.
(Residuos de Aparatos Eléctricos y Electrónicos) que se encargará de la recuperación de materiales del Producto para recuperar todos los metales constitutivos que serán reinyectados en la industria. Con Kustee, no se pierde nada.
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Si una característica está dañada o no funciona, nuestros expertos la repararán para que el dispositivo sea 100% funcional. En Kustee todo gira en torno a la calidad, hacemos todo lo posible para garantizar que las piezas de repuesto sean tan buenas como cuando el dispositivo salió del fabricante.
Kustee utiliza piezas de recambio compatibles que ha seleccionado y probado previamente. Esto nos permite ofrecerle un producto más barato (las piezas del fabricante son astronómicamente caras) y de calidad.
Nuestros expertos están formados, especializados y tienen un alto nivel de conocimientos técnicos. Para Kustee, el \"buen hacer\" está presente desde hace más de 18 años en nuestras instalaciones francesas de Croix. \"¡C'est beau la France!\"
Después de esta reparación viene el segundo diagnóstico, otra serie de 46 pruebas que nos permiten validar que todo está en orden antes de enviar su producto a casa.
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Antes del envío, nuestros expertos comprobarán todos los aspectos de su producto para ver si la calidad es la que usted pidió. Nuestro objetivo: ¡100% de satisfacción!. El producto se revisará con detalle y exactitud.
Tras este control de calidad final, recibirá un certificado de diagnóstico que podrá descargar con toda la información del producto.
El siguiente paso, será su completa limpieza y desinfección.
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Este paso es el comienzo del proceso de reacondicionamiento del producto. Nuestros expertos de Kustee se encargarán de borrar todos los datos del dispositivo, cuidando de hacer un restablecimiento completo de fábrica. Su producto dispondrá de un \"software\" nuevo y listo para comenzar una nueva aventura.
Posteriormente, Kustee realizará un riguroso test de 46 puntos de control para determinar si todas las funcionalidades del dispositivo son operativas. Estas pruebas se realizan en dos aspectos para que su compra sea segura: pruebas automáticas (realizadas por un ordenador) y pruebas manuales (realizadas por un experto). Este diagnóstico pretende ser lo más completo posible.
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Seguro que es lo más importante para ti y lo sabemos. En Kustee, la estética de los productos es primordial para su satisfacción de compra. Por eso intentamos que se sorprenda (en el buen sentido, claro).
Nuestros grados se presentan en tres categorías:
- La ocasión esperada (un producto a un precio inmejorable que puede tener algunos arañazos)
- La ocasión soñada (un producto con defectos muy discretos muy, muy bonito)
- La ocasión perfecta (un producto como nuevo... La perfección)
Puede encontrar los diferentes grados en detalle aquí... \"¡Y hay fotos!\"
Y para los que quieran controlar totalmente el estado estético de su dispositivo, está la Kustomización. Usted elige lo que considera importante y personaliza todo el producto.
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Por último, es la etapa de preparación de su pedido. Cada producto tendrá la oportunidad de ser colocado en un envase sostenible y ecológico hecho de papel reciclado.
El producto vendrá con una guía de usuario y una pequeña tarjeta que le indica cómo añadir 3 meses de garantía extra de forma totalmente gratuita.
Imprimimos y pegamos la etiqueta que te permitirá conocer la huella de carbono del producto que has comprado y el ahorro de carbono que has hecho. El Ecofondo se enriquecerá entonces con esta huella de carbono. Con Kustee, se consume mejor.
A continuación, se empaquetará cuidadosamente para salir hacia su casa. Sólo tiene que esperar unos días para recibir su producto.
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